SBK.
AI Workflow Automation For Professional Services
We Don’t Teach AI.
We Build AI Systems That Work.
Your emails get answered. Your documents get chased. Your reports get written. Your clients get updates. Automatically — connected to the tools you already use.
Serving law firms, accountancies, and consultancies across Hailsham, Eastbourne, Lewes, Hastings, Bexhill, Crowborough, and Uckfield.
See How It Works In Action
Watch how we transform repetitive admin into automated workflows — in under 3 minutes.
Video Coming Soon
Four Steps. You’re Live In Weeks, Not Months.
No disruption. No steep learning curve. Just a smarter way to run your practice.
Audit
We map your current workflows — where time goes, where things get stuck, where humans are doing robot work. Free. No obligation.
Build
We design and build your automation system using tools like n8n, Claude AI, and direct API connections to your existing software. You see a working demo before you commit.
Launch
We deploy into your live environment, test with real data, and make sure your team knows exactly how it works. Nothing goes live until you’re happy.
Improve
We monitor, optimise, and expand. Monthly reviews. New workflows added as your confidence grows. Your system gets smarter over time.
“The firms that win aren’t the ones working harder. They’re the ones that stopped doing the work machines can do better.”— The future of professional services
Built For Firms Like Yours.
We specialise in professional services because that’s where repetitive admin eats the most billable time.
Law Firms
Fee earners lose hours to admin that doesn’t bill. Client updates slip. New enquiries wait too long for a reply.
- New enquiry intake and triage
- Client status update emails
- Document request chasing and deadline reminders
Accountancy Practices
Tax season buries your team in data collection. Clients forget to send documents. Queries pile up unanswered.
- Document collection reminders and follow-ups
- Client onboarding questionnaires
- Monthly report generation and distribution
HR And Recruitment
Candidate communication is slow. Onboarding paperwork eats days. Compliance tracking is still manual.
- Application acknowledgements and screening
- Onboarding document workflows
- Contract renewal and compliance alerts
Consultancies
Proposals take too long. Project updates are inconsistent. Invoicing slips weeks after delivery.
- Proposal drafting from templates
- Automated project status updates to clients
- Time-based invoicing triggers
What You’re Really Comparing.
See how SBK stacks up against hiring staff or outsourcing to a big agency.
| Part-Time Admin Hire | SBK Consulting Growth | London AI Agency | |
|---|---|---|---|
| Annual cost | ~£18,000 | From ~£6,000/yr | £36,000–60,000 |
| Hours automated/month | 80 (manual) | 120+ (automated, 24/7) | 120+ (automated) |
| Availability | Office hours, minus holidays | 24/7, every day | 24/7, every day |
| Improves over time? | Needs ongoing training | Yes — monthly optimisation included | Sometimes, at extra cost |
| Visits your office? | Yes | Yes — based in Hailsham | No — typically remote |
| Scales with you? | Hire another person | Add workflows, same platform | Renegotiate contract |
Simple, Transparent Pricing
Every engagement starts with a free discovery call. We listen first, then recommend the right fit. No surprises, no lock-in.
💼 All plans include a one-time configuration and setup charge — quoted after your free discovery call.
Foundation
One core workflow, fully automated. Ideal if you want to test the water with a single painful process.
- 1 automated workflow
- Connected to your existing tools
- Hands-on setup by our team
- 30 days of support and tuning
New client enquiry hits your inbox → automatically logged, acknowledged, assigned, and followed up — without anyone touching it.
Book My Free Discovery CallGrowth
Multiple workflows working together. For firms ready to properly reduce admin overhead across intake, communication, and reporting.
- 3–5 connected workflows
- Full workflow audit
- Monthly optimisation
- Priority support
- Quarterly review calls
Client emails in with a question → AI drafts a response using their file history → your team reviews and sends in one click.
Book My Free Discovery CallScale
We embed AI into your daily operations — from the first client touchpoint to the final invoice.
- Unlimited workflows
- Dedicated account manager
- Custom integrations
- Staff training
- Ongoing development as your needs evolve
Entire client lifecycle automated — intake, onboarding, document generation, progress updates, billing triggers.
Book My Free Discovery CallOur Guarantee: 10 Hours Saved Per Week, Or Your Setup Fee Back.
We’re confident because we’ve tested every system before it touches your firm. If your team isn’t saving at least 10 hours a week within 90 days of launch, we’ll refund your setup fee. No forms. No questions. We’ve never had to.
What Our Clients Say.
We’re building case studies with our founding cohort. Here’s what early conversations look like.
“We were drowning in client follow-up emails. SBK built us an automated system in two weeks — and we’ve freed up nearly a full day every single week.”
“Steve came to our office, understood how we actually work, and built something that fits. No other tech company has done that — and it paid for itself in month one.”
“I was sceptical about AI — I thought it was all hype. But this isn’t ChatGPT gimmicks, it’s proper automation that handles the admin my team genuinely hates doing.”
Questions We Get Asked.
Is My Client Data Safe?
Yes. We use enterprise-grade encryption, and your data never leaves your own systems unless you explicitly choose a cloud integration. We follow GDPR best practices and can work within your existing compliance framework. We’re happy to sign NDAs and data processing agreements before we start.
What If I Want To Cancel?
No lock-in contracts. Monthly plans can be cancelled with 30 days’ notice. You keep everything we’ve built — all workflows, all documentation, all access. Nothing disappears.
What Tools Do You Connect To?
Most things your firm already uses — Outlook, Gmail, Google Workspace, Xero, QuickBooks, Clio, PracticePanther, HubSpot, Slack, Teams, and hundreds more via direct API or Zapier/Make/n8n connections. If your tool has an API, we can almost certainly connect it.
Do I Need To Understand AI?
Not at all. We build the system, we maintain it, we explain what it does in plain English. Your team just sees the results — fewer emails to write, fewer tasks to chase, more time for the work that matters.
Do You Come To Our Office?
Yes — we’re based in Hailsham, and we’ll happily visit any firm across East Sussex for the initial audit and setup. We do most ongoing work remotely, but we’re always available for in-person sessions when needed.
How Quickly Can We Get Started?
From discovery call to first live workflow is typically 2–4 weeks. The audit takes a few days, the build takes 1–2 weeks depending on complexity, and we allow a few days for testing and team training before go-live.
Built By Someone Who’s Done The Work.
SBK Consulting is run by Steve Kiely — a Chartered Manager (CMgr MCMI) with 15+ years in learning, development, and operational management, including roles with Disney Cruise Line.
We’re not a faceless agency. We’re a local business that sits down with you, understands your workflows, and builds systems that genuinely save your team time. Every automation is designed, built, and supported by us — not outsourced, not templated, not generic.
We’re currently onboarding our first cohort of East Sussex firms at a reduced rate in exchange for honest feedback and case studies. If you’d like to be part of that founding group, book a call — places are limited.
📍 Based in Hailsham, East Sussex
Ready To Get Your Mornings Back?
20-minute call. No pitch. Just an honest conversation about whether AI automation makes sense for your firm.
Book My Free Discovery Callhello@sbkconsulting.co.uk · Based in Hailsham, East Sussex
SBK.
AI Workflow Automation For Professional Services
Hailsham, East Sussex · © 2026 SBK Consulting · hello@sbkconsulting.co.uk